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Job Code : ITI-3202-01
Job Title : SharePoint Infrastructure Administrator
Department : IT Infrastructure
Key Role & Responsibility : Will be required to perform the following as 2nd level support for Server Administrator job ·      Analyze, rectify, and solve the problems concerned with Operating System, Hardware and Software. ·      SharePoint Infrastructure side support to development team (installation, troubleshooting, incident support, patching) ·      Installing the SharePoint Platform, integrating application and creating libraries ·      Document libraries and permission settings as well as troubleshooting and resolving SharePoint issue or malfunctions. ·      Data retrieval and Backup procedures to prevent SharePoint data loss. ·      Keeping up to date with SharePoint developments and performing version updates and upgrades. ·      Incident root cause analysis and problem solving for servers ·      Perform regularly (Daily) Server's Event (Log) monitoring, reporting and health checks ·      Administration of Server OS and Hypervisor ·      Installation & upgrade of Server OS, Client OS ·      Data consistent backup and restore on OS and application level ·      Perform move, change and upgrade tasks for the hardware. ·      Support the IT infrastructure at various project site offices in India and abroad. ·      Creation of tickets in the local incident management system; classification of tickets; driving the resolution; compilation of periodic reports from incident management system. ·      Creation of tickets in the incident management system of Group IS and expediting of the resolution. ·      Monitoring of availability of basic infrastructure and applications. Monitoring of the availability of selected components in IT infrastructure; forward incidents to right specialist. ·      Support in development of tools and utilities. ·      Support in developing work instructions and improvement initiatives. Maintenance of the system documentation in his/her area of expertise. ·      Ensure availability of up-to-date system documentation including local specialties. ·      Participation in initializing and executing IT projects for further developing the IT infrastructure in his/her area of expertise. ·      Internal and external coordination with other disciplines and vendors/external agency.·    The tasks involved may require coordination with Regional and headquarter administrators.
Education qualification & Experience : B.E/B.Tech or B.CA/M.CA with relevant Microsoft certifications
Technical Knowledge :

·      Expertise across all Microsoft related topics (Server 2012 & 2016, Windows 10, Active Directory, O365, etc)

·      Expertise on SharePoint server infrastructure administration (Installation, support, troubleshooting)

·      Hands on experience in Installation and administration of Servers, SAN/NAS, Backup devices and LAN switches.

·      Expertise in Installation and Troubleshooting of Microsoft Windows Server operating system, Windows 10 Operating system, Microsoft SCCM Client

·      Expertise on DNS, DHCP, Active directory, backup & restore, Microsoft evergreen

·      In-depth knowledge of monitoring of server & client performance.

·      Working knowledge on Network TCPIP, DNS,  DHCP, Active directory.

·      Advance knowledge on IT security policies, standards and methodology

Preferred SkillSet :

·      Knowledge of Microsoft technologies for server/client setup

·      SharePoint Server maintenance

·      Microsoft Server 2012, 2016 & above operating system/Applications troubleshooting

·      Microsoft & Cisco Certified preferred(MCSE,
,CCNA)

·      Able to generate effective IT documentation (manuals, procedures and work instructions)

·     Able to work independently.

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